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FAQ - Questions
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Is the system secure?
What are my rights when using Global Dealer?
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How do I sign up for Global Dealer?
How long does it take to become a user of Global Dealer?
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What type of hardware and software do I need in order
to run Global Dealer?
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What times of the day can I trade?
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Which currencies can I trade using the online
trading system?
Can I view old trades?
Which products and facilities are available
on Global Dealer?
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How much does it cost to transact via Global Dealer?
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What additional products and features are
planned for Global Dealer?
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FAQ - Answers
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Security
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Is the system secure?
The Global Dealer site uses 128 bit browser and secure socket layer
(SSL) encryption.
All your transactions with the Global Dealer site are therefore protected
by secure, strong encryption.
In addition you will be issued with a personal I.D. and password which
allows you to access the Global Dealer system.
When you receive your user I.D. and password you will be requested
to change your password immediately.
After your initial log-on the system will regularly request you to change
your password.
What are my rights when using Global Dealer?
Your rights and responsiblities are clearly outlined in the standard
terms and conditions that you have signed when being established as
a Global Dealer user. Please call your relationship manager or the St.George
Global Dealer Information line (02) 9320 5760 for further details.
If you are not currently a St.George customer please call
(02) 9320 5760 for further information or select "Contact Us" from the
menu.
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How to sign up
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How do I sign up for Global Dealer?
If you are already a customer of St.George Bank Treasury or St.George
Bank Corporate then please contact your relationship manager.
If you are not currently a St.George customer please call
(02) 9320 5760 for further information or select "Contact Us" from
the menu.
How long does it take to become a user of Global Dealer?
If you are already a customer of St.George Treasury then a log-on
to the system can be arranged for you in a matter of days. In the majority
of cases as a customer of St.George Treasury you will already have the
necessary legal documentation in place and all you will need are a few
additional items for logon to Global Dealer. Please call your relationship
manager for details.
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Technical Requirements
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What type of hardware and software do I need in order to run Global
Dealer?
Global Dealer can be run in a standard browser such as Netscape 4.5
and above or Internet Explorer 4 and above.
At a minimum you will require the following configuration:-
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- Pentium 166
- 64 MB RAM
- 10 MB free hard disk space
- 28.8 kbps modem with Internet access
- Windows '95 or Windows '98, or NT
- Printer attached for printing deal summaries if required
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Our recommended configuration is as follows:-
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- Pentium II
- 128 MB RAM
- 10 MB free hard disk space
- 56 kbps modem with Internet access
- Windows NT 4.0
- Printer attached for printing deal summaries if required
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The application can also run on a number of other platforms such as
Unix. Please refer any questions regarding alternative platforms to
your relationship manager.
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Availability
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What times of the day can I trade?
Global Dealer is available Monday to Friday from 7:00 am to 9:00 pm
AEST excluding Sydney public holidays.
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FX Dealing Details
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Which currencies can I trade using the on-line trading
system?
30 currencies are available for trading on Global Dealer. You
can select any of these currencies, provided that at least
one of the currencies in the pair to be traded is either Australian
dollars or US dollars.
Can I view old trades?
Yes. Using the Search facility within Global Dealer you can view all
the trades you have entered into since April 1998. You can view all
trades entered by St.George dealers on your behalf and deals that you
have entered using Global Dealer. A full history of all trades that have
been extended or pre-delivered can also be viewed.
Which products and facilities are available on Global Dealer?
The following services are available on Global Dealer:-
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- Enter new spot or forward FX trades.
- View and sort existing trades previously entered via Global Dealer or
by your St.George Foreign Exchange dealer.
- Pre-deliver or extend an existing trade using the historical
rate method.
- Download additional applications to assist you in your foreign exchange
risk management.
- View the regular reports issued by St.George Bank's team of economists.
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How much does it cost?
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How much does it cost to transact via Global Dealer?
There is no fee for transacting via Global Dealer apart from your
usual Internet Access cost.
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Future Developments
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What additional products and features are planned for Global Dealer?
Global Dealer is the first of a number of on-line trading services
to be introduced by St.George. Over the next few months we will increase
the range of products that can be traded on-line through our Global
Dealer website.
Watch this page for news of developments and release dates.
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